The chairman of SAP, the German software company, said a decision to raise maintenance fees was wrong and acknowledged that he had been partly responsible for the move.
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With Shake-Up, SAP Seeks Better Customer Relations
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With Shake-Up, SAP Seeks Better Customer Relations
Tuesday, February 9th, 2010SAP Ushers Out Chief as It Repairs Customer Relations
Monday, February 8th, 2010SAP, the German software maker, said Monday that it would focus on restoring its damaged customer relationships after a surprise management shake-up that cost the chief executive his job.